We are sorry you are experiencing this. Please help saving the order by following the next steps:

1. Double-check the order ID, order number and customer name with the restaurant/store.
2. Double-check your GPS connection. For this, open google maps or a similar app and locate yourself.
3. Ask the restaurant/store to do some basic troubleshooting with their device:
- Check the internet connection
- Close and open the talabat app
- Restart the device

Only if none of the steps solved your problem reach out to the rider support team via Freshchat.